Effective Date: July 30, 2024

1. Introduction and Who We Are

This Privacy Policy describes how SetMyCompany ("we," "us," or "our") collects, uses, and shares information about you through our website, https://peoservices-india.com (the "Site"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

Operating Entity: SetMyCompany
Website Address: https://peoservices-india.com
Contact Email: support@setmycompany.com
Registered Address: 271, 1st Floor, 14th Cross, CMH Road, Indiranagar, Bengaluru - 560038, Karnataka, India.

2. Information We Collect

We collect information in several ways:

A. Information You Provide Directly:
When you use our contact forms, subscribe to a newsletter, or inquire about our PEO/EOR services, we collect personal identifiers such as:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide in your communications with us.

B. Information Collected Automatically (Technical Data):
When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Log Data: IP address, browser type, operating system, referring URLs, and pages viewed.
• Usage Data: Information about how you interact with our Site, collected via cookies and tracking technologies (see Section 4).

C. Comments:
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service (operated by Automattic) to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

D. Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide the PEO and EOR consulting services you request.
• Communication: To respond to your inquiries, send you service updates, and provide customer support.
• Marketing: To send you promotional materials and information about services we think may interest you (you can opt-out at any time).
• Analytics and Improvement: To understand how our Site is used, troubleshoot technical issues, and improve user experience.
• Advertising: To measure the effectiveness of our advertising campaigns and deliver targeted advertising (see Section 4).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

A. Essential and Functional Cookies (WordPress):

• If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience and will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks.

B. Third-Party Analytics and Advertising Technologies:

We use sophisticated third-party tools to analyze traffic and for advertising purposes.

• Google Services (Google Analytics, Google Ads):
  • We use Google Analytics to measure and evaluate access to and traffic on the Site, and create user navigation reports.
  • We use Google Ads for paid advertising and remarketing. Google uses cookies to serve ads based on your past visits to our website.
  • Google's Privacy Policy: https://policies.google.com/privacy
  • Opt-Out: You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout and manage Google Ad settings here: http://www.google.com/settings/ads.
• Microsoft Services (Microsoft Clarity, Bing Ads):
  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services and marketing. Website usage data is captured using first and third-party cookies and other tracking technologies.
  • Microsoft's Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement
• Meta Platforms (Facebook Pixel/Meta Ads):
  • We use the Meta Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website. This helps us track conversions from Facebook and Instagram ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website.
  • Meta's Data Policy: https://www.facebook.com/privacy/policy/
• Jetpack (by Automattic):
  • We use Jetpack for site security, performance monitoring, spam prevention (Akismet), and website statistics. Jetpack collects information about visitors, including IP addresses, user agents, and site activity, to provide these services.
  • Automattic’s Privacy Policy (Covers Jetpack and Gravatar): https://automattic.com/privacy/

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

6. Who We Share Your Data With

We do not sell your personal information. We share your data with trusted third parties only to help us operate, provide, improve, and market our services:

• Service Providers: We share data with companies that provide services on our behalf, such as hosting, email delivery, and customer support.
• Advertising Partners: We share data with Google, Microsoft, and Meta for analytics and advertising purposes, as detailed in Section 4.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Spam Detection: Visitor comments may be checked through an automated spam detection service (e.g., Akismet).
• Password Resets: If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain data collected for analytics and advertising purposes based on the policies of our third-party partners or until it is no longer necessary for our business purposes.

8. What Rights You Have Over Your Data

If you have an account on this site, have left comments, or have submitted information via contact forms, you have the following rights:

• Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
• Erasure: You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., invoicing or contractual records).

To exercise these rights, please contact us at support@setmycompany.com.

9. International Data Transfers

SetMyCompany is based in India. If you are accessing our Site from the United States or other regions, please be aware that your information will be transferred to, stored, and processed in India and potentially other locations where our third-party service providers operate. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SetMyCompany
Email: support@setmycompany.com
Address: 271, 1st Floor, 14th Cross, CMH Road, Indiranagar, Bengaluru - 560038, Karnataka, India.